Terms

1 Scope

1.1 The conditions below apply to the supply of goods and services by Colourstream.

2 Order

2.1 The customer will order the goods by phone, letter, e-mail, via the web shop or in person at the premises of Colourstream.

2.2 The purchase price is due immediately. Payment may be made by credit or debit card, cheque or cash and is due before any goods will be despatched.

2.3 All prices are quoted in £ sterling, include VAT and are subject to change without notice.

2.4 The customer will be liable for any postage and packaging charges to the address supplied.

2.5 Despatch: Prints within 48hours, mounted prints & canvas prints within 10 days

2.6 Payment:

RBS WorldPay Payments Processing

Visa Credit payments supported by RBS WorldPay Visa Debit payments supported by RBS WorldPay Visa Electron payments supported by RBS WorldPay Mastercard payments supported by RBS WorldPay Maestro payments supported by RBS WorldPay JCB payments supported by RBS WorldPay 

Copyright

It is the responsibility of all customers to ensure that all material placed with Colourstream is free from any copyright claims and to indemnify us against any such claims.

Reservation of the proprietary rights

The goods supplied remain the property of Colourstream until full payment has been received.

Liability

In the unlikely event of any processing failure or damage to a clients goods or materials, whether caused by negligence or otherwise, liability is limited to the cost of replacement of the materials and refund of any processing charges paid. No responsibility will be accepted for indirect or consequential loss and it shall be the responsibility of the customer/client to arrange adequate and appropriate insurance against the risk of any loss or damage.

Delivery

We deliver to all countries within the UK and EU. Any claims of return or damage to an order, where not damaged in transit, will need to be reported within 48 hours of receiving the goods. Please notify us on 01273 683030 to report any damage, Any lost or damaged claims due to transport and/or shipping shall be directed towards the delivering company and are not the responsibility of Colourstream.

Refund, Returns & Cancellation

In the unlikely event of any processing failure or damage to a client's goods or materials, whether caused by negligence or otherwise, liability is limited to the cost of replacement of the materials and refund of any processing charges paid. No responsibility will be accepted for indirect or consequential loss and it shall be the responsibility of the customer/client to arrange adequate and appropriate insurance against the risk of any loss or damage.

Any claims of return or damage to an order, where not damaged in transit, will need to be reported within 48 hours of receiving the goods. Please notify us on 01273 683030 to report any damage, Any lost or damaged claims due to transport and/or shipping shall be directed towards the delivering company and are not the responsibility of Colourstream.

Should delays be experienced in the completion of an order the client does not have the right to cancel the order, either entirely or in part

Once payment has been made, no cancellation or refund is possible.

Disclaimer

Service Times

The Company will make every effort to ensure orders are completed within the stated times, but will not accept any liability for damages in the event of failure to do so. Should delays be experienced in the completion of an order the client does not have the right to cancel the order, either entirely or in part. Any work required before our normal service times may incur a 'rush' charge, especially when 'out of hours' production is required to meet delivery.

Claims

Colourstream will not be responsible for errors that occur in the absence of written instructions or in the case of unclear instructions. Complaints must be notified within 48hours of receipt of work.

Company Registration Details

Name : Klix Corporation T/A Colourstream

Place of Registration : 123 St James Street Brighton BN2 1TH

Registered office address : 123 St James Street Brighton BN2 1TH

Registered No. : 03901131

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